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Person holding a long door handle and rectangular lock case beside an open wooden door with exposed hardware recesses. — Vintage Mortise Lock Service, Bendale
A silver-colored deadbolt set in clear packaging with two keys resting on the countertop in front. — Lock Rekeying, Bendale

Change or rekey · Bendale

Vintage Mortise Lock Service in Bendale

The interior bedroom doors on the second floor have the original mortise latches, and none of them close any more.

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In plain words

Vintage mortise lock service is the repair of the original lock in an older door rather than its removal. The lock is a rectangular steel case that lives inside a pocket in the door edge, and nearly everything that goes wrong with it, a tired spring, dried grease, a worn hub, a lost key, can be put right on the bench. The locksmith confirms you own or occupy the home, takes the case out through the door edge, rebuilds it, sorts out the keys and puts it back in the same pocket. The door keeps its knobs, escutcheons and history, and it locks as it did when new.

Sound familiar?

The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries. You have one key and no idea where a second could come from.

How the visit goes

Vintage Mortise Lock Service

How the visit goes

Technician in a cap and safety glasses holding a push bar end cap against a metal door with a red drill. — Bendale
Person in a green cap holding a brushed-metal deadbolt against a dark door while a yellow drill rests below it. — Bendale
  1. Which keys exist and who has them

    The locksmith asks to see every key that goes with the door: the one that works, the ones that used to, and the bag of loose bit keys that came with the house. A worn original is still the most useful pattern for a new key, and a bent one explains why the lock has become temperamental. For a cylinder lock, a lost or stolen key is a reason to rekey while the case is out, and a key that only a former occupant holds is worth retiring. The count of keys wanted afterwards is settled now too, so the spares are cut while the lock is on the bench rather than on a return visit.

  2. Taking the lock out without marking the door

    Removal is done in a set order so nothing is forced. The knob set screws are backed off and the knobs and spindle drawn out, then the escutcheons are lifted away, their screw positions photographed for reassembly. On a cylinder lock, the small set screw in the faceplate is released and the cylinder is unthreaded from the case. The faceplate screws come out, and the case is eased from its pocket with a gentle rock, never a pry bar, because the wood at the edge of an old door is thin. Everything that comes off is bagged and labelled, and the pocket is looked at while it is empty.

  3. Parts, records and the house file

    Anything that came out of the lock, a broken spring, a worn lever, the old cylinder, is offered to you rather than thrown away; some owners keep the originals with the house's papers. The locksmith leaves a short account of what was done: the case type and size, what was replaced, whether keys were made or a cylinder rekeyed, and how the strike was adjusted. For a designated heritage property this record shows the original hardware was retained. For everyone else it is simply the sheet you hand to the next locksmith, or the next owner, so nobody has to rediscover what is inside the door.

Vintage Mortise Lock Service

In the van

  • Latch and hub springs

  • Hardwood dowel and wood glue

  • Spindle and knob set screws

  • Bit key blanks

  • Reproduction mortise case

Roll-up black cloth pouch lying open on a worn wooden bench, holding thin metal probes and hooked tools in separate pockets. — Bendale

Vintage Mortise Lock Service

What affects the quote

  1. Replacement case

    A case that is cracked or worn through is replaced with a reproduction or modern mortise case sized to the pocket. The case itself, any trimming of the pocket and the refitting are itemised separately from a repair.

  2. Parts that must be ordered

    A reproduction case or an unusual cylinder size may have to be ordered to measurement, which means a second visit to fit it. The quote separates the first visit from the return.

  3. Keying doors alike

    Bringing several interior locks onto one bit key, or several cylinders onto one flat key, is extra bench work per lock and is simplest to arrange while all the cases are out on the same visit.

What to have ready

  • How many keys would you like to have afterwards?
  • Does the door take a skeleton-style bit key or a flat key in a round cylinder?
  • Is the property designated as a heritage building?
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Vintage Mortise Lock Service: questions

Questions
Can the lock be made more secure while keeping it original?

Yes, within reason. A later mortise case can take a modern high-security cylinder of the right thread and cam, chosen for its pick resistance; stopping casual key copying is a separate question, answered by fitting a restricted or patented key system alongside it. Longer screws into the strike and a properly seated deadbolt add more than most people expect. For a bit-key lock, the practical gains are a full-throw deadbolt and a good strike; if more is wanted, a separate modern deadbolt above it leaves the original lock untouched.

The key turns all the way round but the bolt stays put. What is wrong?

On a cylinder mortise lock this points to the cylinder rather than the case. The set screw that holds the cylinder in the door has loosened or stripped so the whole cylinder rotates, or the cam on the back of the cylinder has worn or is the wrong shape and no longer catches the bolt lever. Both are fixed by resetting or replacing the cylinder and its set screw, and the case itself is usually fine.

Can a modern cylinder be fitted to my old mortise lock?

Often, on cases that already take a threaded cylinder. Mortise cylinders are made in standard thread sizes and lengths with different cam shapes, and a new one is selected to match the case and the door thickness. That gives you keys cut on a machine and the option of keying the door alike with the rest of the house. A bit-key case has no cylinder to swap; its keys are made on the bench instead.

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