

Change or rekey · Toronto
Vintage Mortise Lock Service
The interior bedroom doors on the second floor have the original mortise latches, and none of them close any more.
In plain words
Occasionally a case really is finished, with a cracked body, a bolt worn to a sliver or a hub broken in two, and the answer is a replacement that respects the door. Reproduction mortise cases are made in common vintage sizes and backsets, and a modern case with a pin-tumbler cylinder can fit many old pockets with little woodwork once its faceplate and hub also line up. The locksmith measures the case, backset, faceplate and trim spacing before ordering, aiming for the new case to drop in with your original knobs and escutcheons going back on. From the hallway, the door looks untouched; it just works.
How the visit goesAfter a wet summer the entry door sits lower in its frame. The lock works perfectly when the door is open, but with it shut you have to lift the handle and shoulder the door to get the deadbolt to throw.
Vintage Mortise Lock Service
How the visit goes


How the knob and key actually behave
A short conversation with the hardware comes next. The knob is turned and released: does it return smartly, sag back, or not return at all? Is there free play before the latch moves? The key is tried in the deadbolt with the door open: does the bolt throw fully, catch part way, or ignore the key while the key turns? The thumb-turn gets the same test. Each answer points somewhere different inside the case, a latch spring, a hub spring, a worn hub square, a deadbolt lever, a cylinder cam, and the locksmith is building a short list of likely parts before the cover ever comes off.
Springs, levers and followers
Springs are the usual culprits and the easiest fix. Broken coil and flat springs are matched from stock by length, wire gauge and shape, and fitted so the latch snaps out and the knob returns to level. A worn or cracked lever is matched from a donor case where one exists; where it does not, a replacement is filed from stock to the original's profile, which is slow, careful bench work rather than magic. A rounded hub is replaced or bushed. When every part moves as it should, the case is closed and cycled by hand with the cover on until the action is smooth and even in both directions.
Parts, records and the house file
Anything that came out of the lock, a broken spring, a worn lever, the old cylinder, is offered to you rather than thrown away; some owners keep the originals with the house's papers. The locksmith leaves a short account of what was done: the case type and size, what was replaced, whether keys were made or a cylinder rekeyed, and how the strike was adjusted. For a designated heritage property this record shows the original hardware was retained. For everyone else it is simply the sheet you hand to the next locksmith, or the next owner, so nobody has to rediscover what is inside the door.
Vintage Mortise Lock Service
In the van
Latch and hub springs
Hardwood dowel and wood glue
Spindle and knob set screws
Bit key blanks
Reproduction mortise case

Vintage Mortise Lock Service
What affects the quote
Bit key or cylinder lock
A bit-key case has keys filed by hand on the bench, while a cylinder lock is rekeyed or fitted with a new cylinder on a key machine. The two take different time and materials, and the quote follows.
Condition of the wood
Stripped screw holes, a loosened pocket or a split at the door edge need dowelling, shimming or gluing before the case can be trusted. That woodwork is quoted once the locksmith has seen the pocket empty.
Keying doors alike
Bringing several interior locks onto one bit key, or several cylinders onto one flat key, is extra bench work per lock and is simplest to arrange while all the cases are out on the same visit.
What to have ready
- Is the trouble worse with the door closed than with it open?
- Can you send a photo of the plate in the door edge and one of the keyhole?
- Do you own the home or rent it, and who should receive the keys?
Vintage Mortise Lock Service: questions
QuestionsCan the lock be made more secure while keeping it original?
Yes, within reason. A later mortise case can take a modern high-security cylinder of the right thread and cam, chosen for its pick resistance; stopping casual key copying is a separate question, answered by fitting a restricted or patented key system alongside it. Longer screws into the strike and a properly seated deadbolt add more than most people expect. For a bit-key lock, the practical gains are a full-throw deadbolt and a good strike; if more is wanted, a separate modern deadbolt above it leaves the original lock untouched.
The key turns all the way round but the bolt stays put. What is wrong?
On a cylinder mortise lock this points to the cylinder rather than the case. The set screw that holds the cylinder in the door has loosened or stripped so the whole cylinder rotates, or the cam on the back of the cylinder has worn or is the wrong shape and no longer catches the bolt lever. Both are fixed by resetting or replacing the cylinder and its set screw, and the case itself is usually fine.
Can a modern cylinder be fitted to my old mortise lock?
Often, on cases that already take a threaded cylinder. Mortise cylinders are made in standard thread sizes and lengths with different cam shapes, and a new one is selected to match the case and the door thickness. That gives you keys cut on a machine and the option of keying the door alike with the rest of the house. A bit-key case has no cylinder to swap; its keys are made on the bench instead.
Related services

- Deadbolt InstallationThe old deadbolt has grown lazy.
- Lock Replacement & UpgradeThe house is fifteen years old and every exterior door still wears the light hardware the builder fitted: a short bolt, a thin strike held by two small screws, and a knob lock that never suited a street entrance.
- Smart Lock InstallationThere are four copies of the front-door key floating around: one with the cleaner, one with a neighbour, one on a hook at your parents' place, and one you honestly cannot account for.